"The key to our success is our clients' satisfaction."
Global Wireless Healthcare Services is a family owned and operated medical answering service. With over 20 years of experience in the medical answering service industry, the services we provide are specific to the needs of healthcare, and are tailored to meet a medical office’s exact needs. Our team of operators and managers work together closely to deliver quality services to our clients on a continual basis. Utilizing the advancements made in medical answering service technology over the past 20 years has helped improve our daily functions, and our emergency telephone, power, and system backups ensure your services will go uninterrupted.
At GWHS, we understand the healthcare industry. We also understand that every office has a different set of needs from the next, which is why our services designed to meet your specific needs. Our goal is to act as an extension to your medical office. Since our operators are trained on each account individually, you can be assured that all of your preferences and protocols will be followed accurately.
A registered nurse trains all of our operators to understand the varying levels of urgency between calls and to understand medical definitions and terminology. Training also stresses the importance of courtesy and professionalism, and the need for timeliness and thoroughness with each call. Managers are available to all operators 24/7 for any reasons necessary. Our team of experienced operators and managers is committed to meeting the demanding needs of the healthcare industry and committed to ensuring that our clients are satisfied.